Free initial review

Tell us what you want to build or improve

Share what you know about the business, current website and main goal. We will recommend the safest, smallest sensible next step.

Initial review

A few useful details

Complete what you know. The current website, provider, bill and email-provider fields are optional.

Free initial email-risk screen

We can review public DNS information, the current website and customer-supplied provider information to identify obvious risks and recommend the next step. The free screen does not include account login, configuration changes, detailed troubleshooting, deliverability testing, device setup or a written technical audit.

For a more detailed one-domain review with a short written summary, see the paid NZ$59 + GST Email & DNS Health Check.

Please do not send passwords.

We will arrange a safer access method later if account access is needed.

Email and ongoing supportsupport@photonmark.com
Phone — initial enquiries and arranged callbacks027 515 9898

Ongoing support requests are normally handled by email so the scope, instructions and work history remain clear.

What help are you considering?

Website

Growth

Systems

Your request is sent securely to PhotonMark, recorded privately for follow-up, and emailed to our support inbox. Please do not include passwords.

What happens next

A review before a sales call

We normally reply by email within two New Zealand business days. If the site is a fit, we will outline the likely scope, information still needed and whether a fixed quote can be prepared.

  1. We read the context

    Business, goal, website and provider if any.

  2. We identify risk

    Domain, email, forms and access.

  3. We recommend a path

    Keep, rebuild, move or improve.

  4. You decide

    No work starts without an agreed scope.