Incoming business email
MX routing, Google Workspace, Microsoft 365, Zoho, hosted mailboxes and forwarding.
Email-safe website moves
Protect business email during a website move
Website and nameserver changes can affect incoming mail, forwarding, contact forms, booking notices and account verification. We inspect the current setup, plan the smallest required change and test the result to minimise avoidable disruption.
Free initial review
Free initial email-risk screen
We can review public DNS information, the current website and customer-supplied provider information to identify obvious risks and recommend the next step. The free screen does not include account login, configuration changes, detailed troubleshooting, deliverability testing, device setup or a written technical audit.
What we check
Business email must be protected during a website move.
Business owners should not need to understand DNS records, but the technical provider handling the move must understand what those records protect.
Sender trust
SPF, DKIM and related records that help providers recognise authorised senders.
Website messages
Contact forms, booking notices, notification services and the address that receives enquiries.
A working Google Workspace, Microsoft 365, Zoho or similar service normally remains unchanged during a website migration. Recording, preserving and verifying disclosed MX and related DNS records is included in the agreed standard website-migration scope. There is no separate mailbox-migration fee where no mailbox, user, provider or historical-message transfer is required.
Before, during, after
A controlled change
We record the current state, identify which records must remain, make the smallest required DNS change and then test the real website and communication paths.
- Record
Registrar, nameservers, DNS and email provider.
- Protect
Preserve mail, verification and sending records.
- Change
Move only the website-related settings.
- Test
Website, forms, mail flow and key links.
Other email help
Setup, repair or a separate mailbox move
If the current mail setup is unclear or unreliable, we can quote the additional work separately instead of hiding it inside a hosting price.
Keep the existing provider
Preserve Gmail, Outlook, Microsoft 365, Zoho, forwarding or another working setup during a website change. Domains, hosting, email and Google accounts should remain in the customer’s name wherever practical.
New business email setup
Set up one mailbox with one provider on a customer-owned account, including standard MX, SPF, DKIM and required provider verification.
Email diagnosis or repair
Investigate and repair agreed deliverability, DNS or form-delivery issues. The quote confirms the systems, records and testing included.
Mailbox or provider migration. Moving users, mailboxes, providers or historical data is separately quoted. The scope depends on mailbox count, data volume, aliases, shared mailboxes, calendars, contacts, files and device support.
Email & DNS Health CheckNZ$59 + GST — NZ$67.85 incl. GST
New business email setupfrom NZ$149 — NZ$171.35 incl. GST
Email deliverability diagnosis or repairfrom NZ$199 — NZ$228.85 incl. GST
Mailbox or email-provider migrationQuoted after review
Email & DNS Health Check deliverable. The service covers one domain, up to 30 minutes, review of public DNS records and relevant customer-provided information, and a short written email summary of findings and the recommended next step. It does not include configuration changes, mailbox migration, historical-message transfer, device setup or third-party provider support.
New business email setup entry scope. One domain, one email provider, one mailbox, a customer-owned provider account, and standard MX, SPF, DKIM and required provider verification. Provider licences or mailbox subscriptions are separate. Historical email, calendar, contact or file migration and multi-device setup are not included unless quoted.
Prices shown exclude GST unless an inclusive total is stated. Provider licences and paid mailboxes are separate.
Before anything moves
Tell us how the business receives email.
If you do not know the provider, say “unsure”. We can start with public records and the information on the latest provider bill. Never send a password through the form.
Request a free initial email-risk screen